Privacy Policy

1. Introduction

Mulligans Indoor Golf Centre is committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines how we collect, use, store, and protect your information.

2. Information We Collect

• Personal Information: This includes your name, address, email address, phone number, and other contact details.
• Payment Information: We collect payment information, such as credit card details, for processing transactions.
• Usage Data: This includes information about how you interact with our services, such as booking history, preferences, and feedback.
• Technical Data: We collect information about your device and internet connection, including IP address, browser type, and operating system.

3. How We Use Your Information

• Service Provision: To provide, maintain, and improve our services.
• Communication: To communicate with you about your bookings, updates, and promotional offers.
• Payment Processing: To process payments and prevent fraud.
• Analytics: To analyse usage patterns and improve our offerings.
• Legal Compliance: To comply with legal obligations and resolve disputes.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and IT support.
• Legal Requirements: Authorities if required by law or to protect our rights and safety.

5. Data Security

We implement a variety of security measures to protect your personal information. This includes:

• Encryption: Securely transmitting data using encryption technology.
• Access Control: Limiting access to personal information to authorised personnel only.
• Regular Audits: Conducting regular security audits to identify and address vulnerabilities.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely dispose of your information.

7. Your Rights

You have the right to:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Objection: Object to the processing of your personal information for specific purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at admin@mullingansindoorgolfcentre.com.au